Business Telephone Systems

Are you looking for a professional VoIP phone system for your business? We design and install business telephony systems for businesses throughout the North West, Cheshire, and North Wales. 


VoIP Phones For Businesses

We offer a wide range of bespoke business telephony & VoIP phone systems installation packages. 

Whether you’re a small business looking to grow, or a large enterprise our fully bespoke and manageable business phone systems are perfect for a business of any size. 

We work with some of the leading brands and manufacturers of telephone systems including Samsung, Avaya, 3CX, NEC & Panasonic meaning we can offer a range of different handset types from basic phones to high-tech conference calling & video calling phones. 

All of our telephony packages are bespoke and can include call monitoring, call routing & management, and hold music & voice firewalls.

We work throughout the North-West, including PrestonLancasterBlackburnBurnleyWiganBolton & Greater Manchester, Cumbria, North Yorkshire, Cheshire, Merseyside & North Wales. 

If you’re looking for professional & affordable telecoms management & installation then please contact us to find out how we can help your business. Whether it’s for account managementcall recordingIT SystemsCloud VoIP phones or Wifi Installations, we can help you! 

Hosted Business Phone Systems

Cloud based office telephones are phones that have the main PBX, or “brain”, hosted in an off-site Data Center. The PBX inside the Data Center communicates with your phones and other end points over a private or public internet network. 

The Data Center is responsible for keeping the phone system, and other equipment that they house, online. Hosted solutions have become popular with business owners recently due to the ease-of-use and lack of need for in-house specialists. 

Smaller companies have the biggest advantage, as they can access the most powerful features without having to invest large amounts of capital or technically complicated infrastructure. Hosted phones are also exclusively IP-based, which can reduce the need for separate wiring and jacks. 

Hosted phone solutions are priced on a per-seat-per-feature model. This allows for a simplified roll out that is easy to understand and manage. This pay-as-you-grow model also allows for flexibility when adding and removing users from the system, providing a predictable and easy to understand cost of ownership.

On-Premise Business Phone Systems

On-premise PBX phone systems are solutions that are installed and run at your place of business. Usually found in telecommunications or electrical rooms, they are connected directly to your phones, or can be connected over an IP network, just like Hosted Systems. 

On-premise solutions are the most cost-effective way to improve your business telecommunications. While previously synonymous with high capital costs, sophisticated, fully customisable on-premises phone systems are now affordable to most small businesses. 

Options for lease-to-own permits are an “OPEX” , or fixed monthly budget model. On-Premise solutions offer the most advanced customization, allowing personalized, multi-layer Auto-Attendants, CRM integration, music-on-hold, and support for digital and analogue appliances such as Fax Machines, Paging Systems, and more. 

We offer a variety of Service Plans, providing you with highly trained and certified technicians to ensure your phone system is optimally maintained and updated. If you prefer, you can manage the system yourself via an easy to use login portal, empowering you to customize your phone system in real-time.

Call Routing & Business Phone Numbers

Easily control the routing of your callers & have them call professional business phone numbers including 01/02 geographical phone numbers.

 0800, 0870, 0845, and more. Find out how PA Comms can help you. 

Call Recording & Call Reporting Features

Call recording and reporting is an essential part of many businesses. 

Being able to manage contact with customers, monitor calls for training, and report on specific call times can improve staff performance & sales.

I.T Systems & Support

Our team have decades of telephony and i.t experience. 

We offer bespoke networking & I.T system installation throughout Lancashire & the North-West of England. 

Connecting Your Business To The World & Your Customers!

At PA Communications we help you connect your business with the world! Whether that’s by installing a VoIP system, installing high-speed internet to your business premises, helping you manage your phone systems or installing organised and easily manageable network cabling throughout your business. 

If you would like to find out more information about our services & how we can help your business then contact our team on 01772 760 700 or email

‘Professional from the beginning, first class installation and very helpful and knowledgeable, always there to help when we need them’ Manchester Central Convention Complex Ltd (formerly GMEX)

Steven Bennett Head of IT

‘You and Phil (the whole team I’ve had dealings with to be fair) have been fantastic, thanks to you all for your hard work.

I appreciate the additional bits of coding you have done to make this cloud solution perfect for us’
Rockpoint Leisure Ltd

Stuart Green Managing Director

‘May I say how happy we are & have been with the service from yourselves from the first initial service visit, through sales and to installation today – the quality of service is reflected in the standards of all your staff we have encountered’
LMP Architectural Consultants

James Lawson Network Manager

"We had two different systems in the past from our previous telephone supplier but they would not work together. We were in a bit of a mess as they were unfit for purpose so we knew we had to immediately change that. We contacted PA Communications, having dealt with them in the past, and I knew they delivered excellent customer service. PA are extremely helpful and supportive all hours of the day and night."

Tracey Scott Managing Partner

Just Some Of Our Customers..