Telephone System Support & Monitoring

Our highly experienced team provide bespoke & tailored business telephony support, monitoring & management. We work with businesses throughout the No

Business Phone System Installers in Lancashire

Telephone System Management & Installation

At P A Communications our goal is to give you peace of mind. We offer a full range of maintenance packages ensuring your customers can always get through.

In addition to our maintenance packages we also offer bespoke tailored packages to suit your businesses needs, selecting  the cover you need and leaving the parts you don’t . We can even service your equipment on a add hoc basis as and when you require it, however this can sometimes work out more expensive than taking out an annual maintenance package.

We cover most if not all telephone systems and carry spares for the majority of typical faults, even if we don’t stock the part we can usually obtain it the next day.

Structure the future of your voice and data networks

With a team of highly skilled and fully accredited engineers, P A Communications has a combined 25 years of experience in the telecommunications industry. Working with the industry’s leading vendors as preferred partners, including Samsung, LG, Toshiba, Panasonic, Avaya, Cisco, and Siemens, plus specialist knowledge of other systems, P A Communications adopts a proactive rather than reactive approach to telephone system maintenance.

Offering regular health checks and system back ups as standard, we will ensure that your system is giving you maximum productivity and return on investment.

With a dedicated account manager assigned to your business, he or she will keep you up to date with the latest hardware and software developments with improved efficiency and cost reductions as the key objectives.

Providing some of the best response times in the industry currently, with 97% of support queries actioned within 30 minutes, our highly trained team are on hand to deal with your request quickly and efficiently.

We aim to gain a good understanding of your business and the system whether we installed it for you or it was already in place and we are now providing you with maintenance. Our attention to detail, expert knowledge and levels of customer service are highlighted by the fact that we maintain a 96% customer retention ratio year on year.

We’ll become an extension to your communication team, providing expert advice and support whenever it is required. You can take as much or as little ownership of the system as you choose. Rather than offering out-of-box maintenance packages, our philosophy is to design a bespoke maintenance package to suit the needs of the business; whether that means 24/7 support, Monday to Friday assistance or out-of-hours support, the levels of cover and response times will be unique to your organisation.

Connecting Your Business To The World & Your Customers!

At PA Communications we help you connect your business with the world! Whether that’s by installing a VoIP system, installing high-speed internet to your business premises, helping you manage your phone systems or installing organised and easily manageable network cabling throughout your business. 

If you would like to find out more information about our services & how we can help your business then contact our team on 01772 760 700 or email

‘Professional from the beginning, first class installation and very helpful and knowledgeable, always there to help when we need them’ Manchester Central Convention Complex Ltd (formerly GMEX)

Steven Bennett Head of IT

‘You and Phil (the whole team I’ve had dealings with to be fair) have been fantastic, thanks to you all for your hard work.

I appreciate the additional bits of coding you have done to make this cloud solution perfect for us’
Rockpoint Leisure Ltd

Stuart Green Managing Director

‘May I say how happy we are & have been with the service from yourselves from the first initial service visit, through sales and to installation today – the quality of service is reflected in the standards of all your staff we have encountered’
LMP Architectural Consultants

James Lawson Network Manager

"We had two different systems in the past from our previous telephone supplier but they would not work together. We were in a bit of a mess as they were unfit for purpose so we knew we had to immediately change that. We contacted PA Communications, having dealt with them in the past, and I knew they delivered excellent customer service. PA are extremely helpful and supportive all hours of the day and night."

Tracey Scott Managing Partner

Just Some Of Our Customers..