Business Telephony Management

Call Recording & Call Management Software Company

Our CloudConnex phone system can help you manage your call routing & recordings. We work with businesses throughout the North-West, Cheshire & North-Wales.

Business Telephony Management Company

Business Phone Systems

Call recording if needed by a business can be an expensive investment. If you require simple call recording then most systems we install are capable of providing this functionality even our cloud system. However if you are in an industry that requires PCI compliant call recordings like the medical sector or finance then you will require a bespoke call recording system.

We specialise in supplying and installing many systems dependent on your needs.

We also now have our own tailor-made telephony system called PA Connex which has a wide range of features and can be modified to suit your business needs and requirements. Click on the logo to find out more information or give our team a call to see how P A Connex can help your business stay connected!

Another element of call recording is reporting software. This invaluable investment can help you control your business’s call costs and help with staff productivity.

Reporting software informs you of events such as missed calls, daily call costs reports, extension/agent activity, total calls received, targeted marketing campaign viability, and many more.

Generally, it is installed on either a server or PC on-site which can be your own existing hardware or can be supplied by us

Connecting Your Business To The World & Your Customers!

At PA Communications we help you connect your business with the world! Whether that’s by installing a VoIP system, installing high-speed internet to your business premises, helping you manage your phone systems or installing organised and easily manageable network cabling throughout your business. 

If you would like to find out more information about our services & how we can help your business then contact our team on 01772 760 700 or email

‘Professional from the beginning, first class installation and very helpful and knowledgeable, always there to help when we need them’ Manchester Central Convention Complex Ltd (formerly GMEX)

Steven Bennett Head of IT

‘You and Phil (the whole team I’ve had dealings with to be fair) have been fantastic, thanks to you all for your hard work.

I appreciate the additional bits of coding you have done to make this cloud solution perfect for us’
Rockpoint Leisure Ltd

Stuart Green Managing Director

‘May I say how happy we are & have been with the service from yourselves from the first initial service visit, through sales and to installation today – the quality of service is reflected in the standards of all your staff we have encountered’
LMP Architectural Consultants

James Lawson Network Manager

"We had two different systems in the past from our previous telephone supplier but they would not work together. We were in a bit of a mess as they were unfit for purpose so we knew we had to immediately change that. We contacted PA Communications, having dealt with them in the past, and I knew they delivered excellent customer service. PA are extremely helpful and supportive all hours of the day and night."

Tracey Scott Managing Partner

Just Some Of Our Customers..