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CALL RECORDING & REPORTING

Call recording if needed by a business can be an expensive investment. If you require simple call recording then most systems we install are capable of providing this functionality even our cloud system. However if you are in an industry that requires PCI compliant call recordings like the medical sector or finance then you will require a bespoke call recording system.

We specialise in supplying and installing many systems dependent on your needs.

We also now have our own tailor-made telephony system called PA Connex which has a wide range of features and can be modified to suit your business needs and requirements. Click on the logo to find out more information or give our team a call to see how P A Connex can help your business stay connected!

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Want to know more about call recording and monitoring?

Whether you’re looking for a new business telephone system installation or you’re looking to upgrade your current system then PA Communications can help you 

Another element of call recording is reporting software. This invaluable investment can help you control your business’s call costs and help with staff productivity.

Reporting software informs you of events such as missed calls, daily call costs reports, extension/agent activity, total calls received, targeted marketing campaign viability, and many more.

Generally, it is installed on either a server or PC on-site which can be your own existing hardware or can be supplied by us

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SERVICE ANNOUNCEMENT
! IMPORTANT INFO !
THERE WILL BE AN EXTENDED SERVICE MAINTENANCE PERIOD OVER THE XMAS BREAK TO THE PA CONNEX NETWORK. ON THE 24 – 25 DECEMBER THERE WILL BE A SERVICE OUTAGE BETWEEN THE HOURS OF 11PM AND 3AM , ALL SERVICES WILL BE NON OPERATIONAL FOR A NETWORK UPGRADE. FOR FURTHER INFO PLEASE CONTACT YOUR SUPPORT CONTACT.