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Unified Communications

Modern business communication demands a host of tools, including desk and mobile phones, email, instant messaging, voicemail, presence information and audio, video and Web conferencing.

When these tools are integrated into a system that allows easy flow of communication among devices, it’s called unified communications and collaboration, or UCC.

Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. UCC allows users to communicate in whatever manner best suits their needs or situation. And the individual tools are interconnected so that access is streamlined and efficient.

Mitel offers industry-leading unified communication solutions for businesses of all sizes. All of our voice solutions can be expanded into full, feature-rich UCC solutions. And because we give you the option to run our powerful solutions on our hardware or on your servers through software, you can expand on your terms and your timing.

Mitel also offers voice and unified communication solutions as a service. Our cloud capabilities mean you can skip the hardware and servers altogether and instead subscribe to a UC system using our data centers. This means no long-term commitments or capital expenditures.

Mitel has been delivering business communications solutions for more than 40 years. Our solutions are simple yet comprehensive and include core software, phones, headsets and robust applications such as contact center solutions and a suite of mobile capabilities. Our solutions adhere to industry standards, offer the highest reliability and unprecedented freedom and flexibility.

Reduce costs, and improve customer service with this IP phone system:

MiVoice Business Phone System

Mitel’s MiVoice Business is an enterprise telephone system solution for businesses seeking large scalability, enterprise contact centre, cloud and unified communications.

Previous known as Mitel 3300, MiVoice Business can now be deployed in the Cloud, in VMware, Microsoft Hyper-V, your Server hardware or in a conventional Mitel hardware controller.

On-Premise, Virtualised or Cloud

MiVoice Business is built on Mitel 3300 phone system technology, a world class proven platform. You now have more choice than ever, choose to deploy MiVoice software on a Mitel hardware-based Controller, Industry Standard Server, in VMware, Microsoft Hyper-V or in Mitel’s Cloud.

Freedom with Mitel Anywhere

Whether you’re in the office, based between sites or remotely around the globe, MiVoice Business is built on ‘Freedom Architecture’. Whatever the device, operating system or hardware you choose Mitel is un-biased.


Mitel MiCollab

Mitel MiCollab combines collaboration, mobility, and messaging into a single solution that empowers people to collaborate more easily and effectively, no matter where they are, how they work and what device they use.


Mitel MiVoice

Mitel MiVoice unified communications platforms offers a complete range of flexible communications platforms - from modular on-premise solutions to a single, cloud-ready software stream that supports a range of deployment models.

Microsoft and Mitel

Mitel and Microsoft

We've collaborated to connect Mitel solutions to Microsoft Lync.

Unified Messaging

Unified Messaging

Unified Messaging is a UC-integrated messaging solution that provides sophisticated yet easy-to-use call handling features such as auto attendant and message management of voice mail, fax, and email.

MiVoice Conference Phone

MiVoice Conference Phone

This easy-to-use conference phone boasts 16 built-in microphones and superior audio quality plus the ability to seamlessly share ideas and files with in-room presentation display capabilities.

Mitel Video Phone

MiVoice Video Phone

This phone makes video conferencing easier than ever. Seamlessly turn an audio conference into a virtual meeting without the need for a third-party service.

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