A VoIP (Voice over Internet Protocol) system gives you everything a traditional phone system does but with one crucial difference: it's hosted in the cloud. And that means you spend less money on hardware and maintenance.
A cloud-based phone system also gives you much more flexibility because you can take and manage calls not just from your desk phone, but from your computer and your mobile. So you can use all of the features of the office system wherever you are. With VoIP, you'll never miss an important call again.
PA Communications are happy to be able to provide our very own cloud telephony platform. This enables us to be able to provide our customers with a realistic cost effective entry into the cloud telephony market with all the features of a on site PBX.
Benefits of a cloud-based VoIP system
Stuffed full of call management features
A VoIP system does everything your traditional phone system does and then some. You can use all of the features that you rely on in the office like call forwarding, automatic call routing, call transfers, 3-way calling, and so on but from wherever you are. So if you’re a salesman out in the field or you’re a property developer out – literally - in a field, you’ve no excuse for missing that important call again.
Easy management through online portal
You can set up and manage your phone system, your options, and your users online from anywhere with an internet connection.
It’s hosted in the cloud so there isn’t an actual box of kit to buy, maintain, and house on your premises. That means less hardware costs (you’ll just need the actual phones and a router) and, if you’ve got more than one site, you don’t need to splash out on duplicate hardware. And you don’t need to worry about maintenance or upgrade costs either, because that all happens in the cloud.
You can add new users and features easily so as your business grows in the future, your phone system grows with you. Plus you only pay for what you need, helping you keep a lid on expenses.
Peace of mind
There’s no need to worry about your system packing up and leaving you in the lurch. Our cloud-based systems are completely resilient because we use multiple, highly secure data centres. In the unlikely event that there’s a problem at one, your calls switch seamlessly to a back-up centre. Neither you nor your callers would even suspect there’d been a problem.
And if you need any help at any time with cloud-based VoIP system, we have a dedicated help desk waiting to talk to you.